Juma Abdullah Khamis Al Muhairi

Grade 5 Employee

Profile summary

Interested in joining a successful and active organization such as yours and working in any of the departments that matches my qualifications, to implement my skills and experience in the field to benefit your company.

Career highlights

Service Development and 6-Star Rating: Participated in service development at Al Barsha Happiness Center, which contributed to the center’s achievement of a 6-star rating.

Consistent Performance Ratings: Consistently rated “Very Good” or higher over the last five years in annual performance evaluations.

Key skills

Skills
Communication skillsComputing skillsTelephone skillsFluent in Arabic and EnglishBasic knowledge of UrduAbility to work under pressureStrong interpersonal skills and professional communicationData Entry and ManagementCustomer Relationship Management (CRM)Problem-Solving and Critical ThinkingTime Management and PrioritizationAdaptability and Flexibility

Professional experience

Grade 5 EmployeeApr 2012 - Present
Federal Authority for Identity, Citizenship, Customs, and Port Security

• Operating computers at the workplace. • Providing outstanding customer service since joining the Authority. • Operating ID card printing machines since 2016. • Dealing with important and high-profile individuals during their visits to customer happiness centers. • Working efficiently under pressure while maintaining accuracy and quality. • Participated in service development at Al Barsha Happiness Center, contributing to the center’s achievement of a 6-star rating. • No work violations or errors.

  • Operating computers at the workplace
  • Providing outstanding customer service since joining the Authority
  • Operating ID card printing machines since 2016
  • Dealing with important and high-profile individuals during their visits to customer happiness centers
  • Working efficiently under pressure while maintaining accuracy and quality
  • Participated in service development at Al Barsha Happiness Center, contributing to the center’s achievement of a 6-star rating
  • No work violations or errors

Education

High School or equivalent
AlShaarawi School

Graduation